Necessary
Essential for the website's basic functionality.
In just 2 simple steps:
Once the payment has been successfully processed, you will be directly taken to the glorious Ursacasino, where we have already set up an account for you.
If you have any queries or encounter any problems along the way, please contact our friendly and professional live chat support, they will assist you!
Simply enter the deposit amount on the homepage and your personal details to complete payment.
Please use the live chat if you have any problems making your deposit.
It is quick and simple! Just click 'my account,' select 'withdrawal' from the menu, and then proceed as directed. Customer Service should be contacted if any issues occur.
Your Ursacasino withdrawals are reviewed, approved, and transferred to your bank account instantaneously. There might be some withdrawals that would require further investigations, from time to time, however, we aim to get everything sorted out within 24 hours.
Due to security reasons, you are unable to manually modify your email. To modify your email, please contact our friendly support team, and they will assist you.
If your account has been closed, you can contact us to request to reopen it. However, this is contingent on the reason why the account has been closed.
Please get in touch with live chat so they can assist you as soon as possible.
Note: We won't be allowed to reinstate your account if you closed it because of gambling issues.
Unfortunately, things can go wrong in games. However, if you open the game again, it has saved all of the data from your last spin. If the problem continues, please contact live chat so we can manually redistribute the spin for you.
In some instances, gambling can develop into a serious issue that has an impact on that person's daily life and, eventually, family. We provide options like deposit limits, time limits, and even loss limits that you can access under the 'my account' section to help you stay in control.
If you'd prefer, you can also suspend your account completely. You can stop gambling with the aid of a number of organisations, including www.gamblingtherapy.org. Please get in touch with customer support, and they can provide you alternatives for assistance.